Rb Store Manager (safe) 1

Company Name:
Wells Fargo
Position Type:
Store Managers are responsible for the overall success of the store team and serve as the face of Wells Fargo in the community. Store Managers lead with ethics, integrity and embrace diversity and inclusion. They are viewed as an expert in the store and can effectively demonstrate all aspects of the Wells Fargo Customer Experience culture, including the Customer Experience Roadmap process. Store Managers possess in-depth knowledge about products and systems, model behavior, coach the team to success, and use initiative and good judgment to manage the store s budget and lead the store to achieve projected results. The Store Manager is able and willing to support the Service Manager and can observe, coach, and provide feedback to the service team. Success includes hiring, coaching, training, and developing all store team members to achieve consistently high performance objectives. Store Managers take a balanced approach by minding the stores compliance requirements, effectively scheduling the store team, coaching and developing all team members, consistently addressing team/performance issues, and holding team members accountable for the delivery of exceptional customer service, sales expectations, and operational integrity. The Store Manager serves as a model for the Wells Fargo Customer Experience culture with a focus on ethics, integrity, and embracing diversity. Guidelines: The store manager level is determined by valuing a number of key store measurements. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.
Basic Qualifications
1+ years management experience in retail or financial services. 2+ years sales experience. Persons in this position must meet the Consumer Financial Protection Bureaus loan originator qualification requirements and must comply with Wells Fargo policies related to these requirements. The loan originator qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements including additional screening.
Minimum Qualifications
Ability to communicate effectively in writing, such as using proper grammar and spelling and/or conveying thoughts and ideas in clear and concise manner. Ability to exhibit high levels of professional conduct at all times. Ability to maintain high levels of individual performance over the long term. Ability to manage time and set work priorities. Ability to speak clearly, succinctly, and accurately using a pleasant tone while using common conversational courtesies. Ability to work a schedule that includes working weekends and some holidays. Experience complying with policies and procedures. Experience analyzing financial metrics. Experience developing strategic partnerships. Experience leading a team to meet individual and team sales and customer satisfaction goals. Experience leading and motivating others in a work, military, or other formal organization. Experience managing competing priorities in a retail environment. Experience using basic computer software such as Microsoft Office Suite, word processing software, spreadsheet software. Experience working well and getting along with others, including across lines of business and with key partners. Mentoring and/or coaching experience in customer service and/or sales environment. Willingness to go ""above and beyond"" the job duties within a store. This position requires S.A.F.E. registration at the time of employment. The Nationwide Mortgage Licensing System (NMLS) web site ( ) provides the MU4R questions and registration required for employment in this position.
Must be avaialble to work Saturdays
This is a Forward Hire for the District
Preferred Skills
Adaptable and flexible coaching style which takes into account the needs and learning styles of a diverse team. Associate's or Bachelor's degree in Business or Finance. Experience gauging talent levels, placing the right people into the best-fitting jobs, and developing and growing skills of employees. Experience managing appropriate risk and making sound decisions. Experience participating in community events and activities. Experience speaking publicly in front of an audience, such as tailoring message to level of audience and/or communicating message effectively. Experience running a small business. Experience with systems and tools used to select employees. Familiarity with laws and regulations pertaining to the banking industry.

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